We are investigating increased error rates and latencies for the AWS Management Console in the EU-CENTRAL-2 Region. AWS Service APIs are operating normally at this time.
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Monitoring - We have deployed some further fixes and are seeing improvements. We are continuing to monitor the results. Oct 21, 2024 - 09:13 EDT
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Investigating - We are currently investigating this issue. Oct 22, 2024 - 09:40 MDT
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Investigating - We are currently investigating an issue that is causing printing of items in Perform, Employee Records, and Applicant Tracking to be non-responsive and the PDF documents are not produced. We will update as progress is made. Oct 22, 2024 - 12:39 PDT
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We are aware that Raptor users are currently experiencing a service interruption to their Visitor Management System, specifically around student sign out by guardian functionality. Raptor Engineering is actively investigating the root cause of the issue and working towards a resolution. We understand the impact this interruption is having on your district. Fully restoring service as quickly as possible is our top priority. We will be providing our next update as soon as possible. Regards, The Raptor Team
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